What does parcel transit mean? Awaiting delivery to the post office. Processing at an intermediate point

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I do not see much point in knowing a detailed description of a particular mail status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to figure out what the package statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel was received by the addressee (at the post office or delivered by courier)

Flew to destination country

The parcel will be handed over to the post office of the country of destination. Then it will be delivered to one of the places of international mail exchange for subsequent import / export operations.

Departed from the airport

The parcel took off from the airport of the sender's country and is sent to the country of destination. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel has been processed by the postal service. This may take from 3 to 10 days.

The parcel took off from the airport of the sender's country and is sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives in the country of destination, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

The customs clearance procedure has been completed, in the near future the parcel will be transferred to the post office of the country of destination for further delivery.

Ready for shipment

Ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Detained by customs

This operation means that the parcel is detained by customs officers to carry out activities to determine the destination of the parcel.

Upon receipt by international postal items within a calendar month of goods, the customs value of which exceeds 1,000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties, taxes using a single rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and document its results.

Sending

The parcel was sent to the wrong index or address, they found an error and redirected it to the correct address.

International mail import

The operation of receiving a shipment in the country of the recipient.

All mail arriving on the territory of the Russian Federation from flights begins its journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where the international shipment will go depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

  • New Delivery Attempt
  • The parcel will be deposited until demand or until the circumstances are clarified.
  • Return to sender

What to do if this status is received:

    You need to contact your post office and find out the reason for the non-delivery.
  • You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at an intermediate point

Processing in the sorting center

The status Processing in the sorting center is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

A generalized status that means the completion of the processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

It means that the parcel is packed, marked and will be sent in the near future.

Awaiting quality check

Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the parcel was transferred to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Shipment Cancellation

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to the terminal

The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.

Departure ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Sent

Generalized status, which means sending a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Note! The following status will not be displayed immediately, as soon as the parcel is in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred to storage

It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Handed over to customs

In the sender's country

In the country of the recipient

Loading on the plane

Loading on the plane before departure to the country of destination.

Loading into transport

Shipment preparation completed

It means that the parcel is packed, marked and will be sent in the near future.

Preparing for shipping

Preparing for export

Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.

Left the airport

In the sender's country The parcel took off from the airport of the sender's country and is sent to the country of destination. The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the country of the recipient The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel was sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.

According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left sorting center

The parcel has left the sorting postal center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Mailing information received

Received information about the postal item in electronic form

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Parcel registered

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.

Arrived at International Sort Facility

Came to the place of delivery

Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Arrived at the post office

Means the arrival of the parcel at the recipient's post office, which must deliver the shipment to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

It means the arrival of the parcel at the intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at Destination Sort Facility

The parcel has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in destination country

The parcel arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.

Arrived at the small package processing center

It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived in Russia

The parcel arrived on the territory of Russia, for further import and shipment towards the recipient.

Reception

Admission to the customs service of the country of destination

Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Receive from sender

Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the parcel. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.

Customs clearance

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Customs clearance completed

This operation means that customs has checked the shipment and returned it to the Postal Service. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, in the direction of the recipient.

Package

It means that the parcel is packed, marked for further shipment.

Export

Export (content check)

The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The parcel has successfully passed the inspection, packed and ready to be sent to the country of destination.

International mail export

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Export, processing

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Electronic registration of the parcel

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

A complete list of decoding the status of international mail on our website website

Parcel delivered

A record means that the recipient has received the mail.

Parcel returned

The mail has been received by the sender. The main reason for the return is the expiration of the storage period, and the incorrect address or name of the recipient may also be the reason.

The parcel is returned to the sender

The mail item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, the expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned a number (track code) to the postal item on the website of the postal (courier service), but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration to the moment of actual sending of the postal item.

Arrived at destination

The postal item arrived at the post office (OPS) of the recipient. Further, the OPS sends a notification (notification) to the recipient's address that the shipment is in the office.
This status means that the recipient can independently apply to the OPS to receive the shipment without waiting for notification.

Arrived at customs

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left customs

Parcel accepted

The mail item is accepted for processing at the local post office from the sender (or seller). It has been assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.

Unsuccessful attempt of delivery

This entry means that the postal operator reported an attempt to deliver the mail to the recipient and for some reason the delivery did not take place.
Upon receipt of such a status, you must contact the post office delivering the item and find out the reason for non-delivery, or contact the post office yourself to receive the item without waiting for a notification.

En route - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.

Tracking resumed

For a long time, the statuses of the mail item were not updated, and after this period, new tracking information appeared.

Parcel tracking code has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further sending towards the recipient.

Delivery service changed

The postal item was transferred to another postal service for processing and further sending towards the recipient.

Arrived at the customs office of the country of departure

After sorting, all parcels are sent for customs inspection, where they pass through an X-ray machine.

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left the pickup point

This status means that the parcel went along the recipient's delivery route.

Left the customs of the country of departure

Customs checked the mail and returned it to the postal service.

The parcel is being prepared for shipment to the country of destination

This entry means the packaging, labelling, loading into a container and other procedures necessary to send a postal item to the country of destination.

Handed over to the postal service

The postal item was transferred to the local postal service for processing and further sending towards the recipient.

Parcel issued for delivery

The postal item arrived at the post office, the postman received a notification of the receipt of the item for delivery to the addressee.

The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the receipt of the parcel to his address.

Parcel is being prepared for delivery

Means the receipt of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number), which is not tracked in the recipient's territory.

Problems at customs

The postal item was detained by the customs authorities to take measures to determine the destination of the postal item.

Upon receipt of goods by international mail within a calendar month, the value of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, it is necessary to pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent in the postal item is missing or does not correspond to the actual information specified in the customs declaration, then it becomes necessary to conduct a customs inspection and document its results, which significantly increases the time spent on processing the items.

Error in the parcel route, the parcel will be redirected to the correct address

The parcel was sent to the wrong index or address, an error was found and the parcel was redirected to the correct address.

Parcel on the way

Status indicating that the postal item has been sent to the recipient's address.

The parcel has not yet been received from the sender

The seller registered the postal item on the website of the postal (courier service), but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

A lot of time has passed since the last update in the mail tracking. And because of this long period, the track code will not be automatically tracked. Also, the delivery service could report that further tracking of the postal item would be terminated after it left the territory of the sender's country and arrived in the destination country.

Generalized status, which may imply return, forwarding, temporary storage and other status.

On the way - Left the waypoint

The postal item is sent from the intermediate postal node and is sent towards the recipient.

En route - Arrived at waypoint

The postal item arrived at the intermediate postal node for sorting, route selection and sending towards the recipient.

Export from the country of origin

Means the actual sending of the postal item to the country of destination.

The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest one and the transition to the “Import” status may take some time due to the choice and coordination of the most optimal (cheapest) route for the delivery of your mail item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the shipment over the Internet.
On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since the receipt of the "Export" status, and there are no visible changes and the postal item has not received the "Import" status, then the sender needs to contact the post office and apply for a wanted list.

Many people order goods with free shipping from China and, by chance, use the exotic services of such Asian mail as China Post Air Mail, Hong Kong Post, Singapore Post, etc., where often stores and sellers provide a track code (tracking number) by which you can track the parcel and more or less predict when it will fucking arrive. The postal statuses of China's mail are essentially a Chinese letter and a mere mortal is unlikely to figure out how to decipher it all. To do this, below I will try to explain what the statuses in China post mean, which you see when tracking a parcel by track number.

Tracking statuses of a parcel from China (statuses of postal items - China)

Status collection收寄局收寄 or Acceptance (Acceptance) - means that the parcel has arrived at the China Post.
Status Opening出口总包互封开拆 (The parcel arrived at the transit point) - this status means that it arrived at the transit point (nothing to do with opening or opening the parcel)
Status Dispatching出口总包互封封发 (Arrival at MMPO, Processing) - the parcel is sent from one transit point to another
Status Departure from outward office of exchange出口总包直封封发 (Export, Total Export) - the actual sending of a postal item outside of China, that is, the parcel flew out of China and after some time will arrive in the country of the recipient of the parcel. But the nuance is that such a status can be repeated many times until the parcel is actually loaded and sent.
Status NULL交航 - no exact information, most often means that the parcel has passed customs and left China, in rare cases it may mean that it has been returned to the sender.
Status: The item is pre-advised- means that the track number was ordered/purchased electronically (online pre-order), and the parcel has not yet been given away, that is, it has not arrived at the post office (the sender has not yet brought the parcel to the post office and it has not been sent).

Parcel type status Russian Federation: Unknown attribute when tracking a parcel from Aliexpress, this is just the most common status that could not be automatically translated into English or Russian. To understand where the package is and what is happening with the package, track without translation so that the statuses are displayed in Chinese (for example) and then insert these hieroglyphs into Google translator and translate into English, then you will get a normal status with an adequate translation. In short, this is just an error in the translation of the status of the package, and everything is fine with the package itself, so don't worry ..

There are also three-letter designations (Loacation), these are airport codes, often this CAN(Guangzhou), PEK (Beijing) or PVG(Shanghai), although there are others .. To decrypt them, enter in the browser http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=ABC where instead of ABC enter your 3-character code or the second method, go to the IATA website (international aviation office) http://www.iata.org/publications/Pages/code-search.aspx and in the middle of the site you will see a search form, where in the drop-down list select Location code, and in the empty field enter your three-digit code and click on the Search button, in general, as in the picture:

Parcel statuses in destination country

Upon arrival in the country of destination (for example, Russia, Belarus, Kazakhstan, Ukraine), the statuses of the parcels are more clear. By the way, sometimes the package does not immediately reach your city or locality, but goes in transit through other cities, in the same way, when sent from China, the package can even go through neighboring countries, so you should not panic or worry, everything is fine, this is mail. So let's look at the typical statuses of parcels upon arrival in the country of destination, for most countries everything is about the same:

Import(Import) - the parcel has arrived (arrived) in the country of destination, it is being processed for transfer to customs.
Reception at customs– is being transferred to customs for clearance.
Customs clearance. Customs Release– the parcel has passed all the necessary customs clearance and is being prepared for release from the sorting point MMPO(Site of the International Moal Exchange)
Left the place of international exchange MMPO- the parcel left customs and was handed over to the post office for further dispatch.
Left sorting center- the parcel is sorted and sent to its destination.
Came to the place of delivery- the parcel has arrived at the post office, which means that the parcel has arrived at your local post office and you can already go to receive it even without notification, or you can wait for a notification (usually they bring it to the mailbox, the one in your mailbox).
Delivery to the addressee(Product Delivered) - the package has already been delivered to the recipient, the receipt of the package is confirmed by the recipient.

Problematic and unpleasant parcel statuses

Above, we described the standard statuses of parcels, they mean that the parcel is on the way and goes (eats, flies, floats) to the recipient. It happens that the package can loop or get stuck on one status, the statuses can be repeated, sometimes it can skip some statuses, this is normal and in most cases everything comes fine (sometimes with delays). But there are statuses that make you worry and mean problems:

Return. Other circumstances- this status means that something is wrong with your parcel. And it is returned to the sender. What is wrong can be found out by calling the mail hotline or your local post office and indicating the track number (tracking number), they will tell you what needs to be done and possible reasons for returning the parcel.
Return. return customs- this status means that at the customs stage, your package was turned back, most often if the address is written illegibly or some prohibited goods in the package (for example, spy stuff or something from the prohibited list), this status can also be if customs clearance was required, and the recipient refused to pay and clear the parcel.
Unsuccessful attempt of delivery- this status is most often accompanied by a clarification about the reasons for the failure. This may be Incorrect (incorrect) address, Inaccurate address, Incomplete address, Recipient dropped out, etc. In such a situation, it is important to have time to pick up the parcel from the post office before the parcel storage time has expired (depending on your country, this is at least 5 and no more than 30 days, you can check this at your mail). Sometimes it happens that the postal code is incorrectly indicated and the parcel arrived, but not to your post office, but to some neighboring one (call the post office, tell them the track number and they will tell you which address to pick up the parcel). Sometimes if you don’t pick up the parcel on the first day, then such a status may also appear, so perhaps the mail notification is already lying in your mailbox.
Return. Shelf life expired- most likely you forgot or did not have time to receive the package on time and it was returned back to the sender.
Sending Sending- most likely the parcel arrived at the wrong post office and was redirected to another. Don't worry, this is not a problem and means that the package is moving on, but we recommend that you control this process and such a situation, and then ask what the problem was, so that all your subsequent packages go without such delays and nuances.

How to check the status of a parcel from China?

To do this, we recommend downloading and installing a special plug-in for your browser, which will allow you to track any international mail with one click:
For Google Chrome browser: https://chrome.google.com/webstore/detail/aliexpress-tool/
For Opera browser: https://addons.opera.com/ru/extensions/details/aliexpress-tool/?display=eng
For Mozilla/Firefox browser: https://addons.mozilla.org/ru/firefox/addon/aliexpress-tool/

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One of important evaluation criteria of a particular store on Aliexpress is the ability to track your order. After you have paid for your purchase, within some time the seller will send your order, which you will see by going to the "Tracking" tab.

Further status will change as your order progresses. Statuses like “Accepted by the delivery service”, “Customs”, “Released by customs”, “Left the country of departure”, “Arrived in the country of destination” quite clearly explain to the buyer where his long-awaited purchase is.

But sometimes the wording gets pretty blurry and incomprehensible.

In particular, in the tracking section on Aliexpress you can see the status "Transit in the country of destination". In preparing this article, we looked at many forums where Aliexpress fans share their experience and knowledge. How do buyers understand this information?

It turns out that many, if not all, interpret this status as the fact that the parcel has passed all customs inspections, crossed all borders and is already somewhere near their post office.

But in fact, users rejoice early thinking so. Also, usually for nothing (not always, of course) they scold the native postal operator, they say, how a month or two or three orders can surf the vast expanses of the motherland.

In fact, the incorrect translation from Chinese is misleading. After all, we are all aware of how literal their “translate” is. Read the product descriptions!

But still, you should not blame the Chinese for everything. We also don’t know our mighty and great very well, which is why we are mistaken in interpreting the status of postal items and not only them. Therefore, in order to understand what kind of incomprehensible transit this is, let us turn to the meaning of this word.

For example, Ozhegov gives the following interpretation: transit is the transportation of passengers and goods from one point to another through intermediate points. Other dictionaries give a similar meaning. That is, being or moving at this very intermediate point is transit.

On this, the educational minute of our article came to an end and we see that the destination country cannot be in transit.

“But then where is my order after all, and when will I receive it?” you say. It turns out that for each state have your own channel transit parcels or your country of transit. For the Russian Federation, Ukraine and Kazakhstan, this role is usually played by Hong Kong. That is, all parcels go through it before reaching the country of destination.

So if you saw in the tracking section the status of transit in the country of destination, it should be understood as transit to the country of destination. That is, the order at the transfer point on the way to you and a little more and he will reach your homeland.

Although sometimes it takes quite a bit of time, as the parcel wanders from one sorting center of the transit country to another. And it will take a lot of time before they finally put her on a plane and send her to you.

By the way, sometimes transit not specified at all and you just don't see any changes for a long time. Most likely it is in Hong Kong (if you ordered goods from China to Russia, Kazakhstan or Ukraine) that your package is currently located.

But the fact that there is very little left for the departure and it really is already moving around the country of destination will be indicated by the following statuses: »Arrived in destination country», “Issued by Customs”, while this paragraph should indicate your country or the city of your country where the shipment was customs checked next to it.

In addition, when arriving at your post office, its employees must make the following mark, then you will see the status "Waiting at the place of delivery" or "Arrived at the distribution center at the place of delivery."

They must, but they don’t have to, as they say, and sometimes postal workers hack, and sometimes the mail service software crashes and the package is already waiting for you, but you don’t go after it, because you don’t know about it.

So, if there is no news for a long time, although the latest status says that order should have arrived, do not be too lazy to contact the post office at the place of residence and persistently ask to look for a parcel from China.

We hope that our, albeit small, article was informative for you and exhaustively answered your question what is transit in the country of destination for parcels with Aliexpress.

And at the end, one more reassuring bonus: if your parcel never arrived, got lost or returned for some reason back to the seller, usually the seller or Aliexpress itself will refund your money.

So there is no reason for strong excitement! But for this carefully keep track of buyer protection terms and do not hesitate to report the problem to the seller, because he is not physically able to track each package and know that yours is stuck somewhere.

Usually stores are quite active in making contact, because their reputation is at stake.

Enjoy your shopping, fast deliveries and so that the reality always matches what is in the photo!

Very often, people on the site ask what this or that status of the package means. And if they ask, then you need to understand.

Postal status and order status for Aliexpress are two different things!

This article will talk about about mail statuses , also we have an article . These are different things. Order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Do not confuse.

Not all orders can be tracked

Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a tracked track. But how do you find out before ordering?

In the case of Aliexpress - open, then click on the item Shipping

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking a package and your package from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be indicated by different words. If you have some kind of status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

  • Reception (Collection, Acceptance) - The parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track begins to be tracked within 10 days.
  • Opening (The parcel has arrived at the transit point) . Usually, next to this status, the postal code of the transit point is also written. There can be many such statuses. And the order is not always correct. Probably the operators of transit points do not fill in the data immediately. Therefore, one should not be surprised at the status of Opening after the Export.
  • Arrival at MMPO (Dispatching, Processing) . In this status, the package is being prepared for export and shipment to the country of destination. For some transport companies in China, this is the last status that is tracked.
  • Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and sent to the country of destination.

After the last status, it may take quite a long time until the parcel starts to be tracked in the country of destination. If the parcel was sent without an international track, then it may stop being tracked at all.

Parcel statuses in the country of destination (for example, the Russian Federation)

  • Import (import) - the parcel has arrived in the country of destination. It is processed for transfer to customs.
  • Reception at customs – transfer to customs for clearance.
  • Customs clearance. Customs Release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
  • Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further dispatch.
  • Left sorting center - the parcel is sorted and sent to its destination.
  • Came to the place of delivery - the parcel arrived at the post office. In principle, you can already get it. Or wait for notification.
  • Delivery to the addressee (Product Delivered) - the package has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen there that the parcel is not going to your post office. If the package has changed several statuses, and the index is still not correct, then you should start worrying.

Unpleasant package statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes the package can get stuck on statuses, sometimes skip some, but, in most cases, everything is fine. However, there are statuses that clearly indicate problems:

  • Return. Other circumstances - means that something is wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It is best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the guilty, you can think about what to do next.
  • Return. return customs - similar to the previous paragraph. Usually means that the address is not legible.
  • Unsuccessful attempt of delivery - usually accompanied by a clarification about the reasons for the failure. Inaccurate address, Incomplete address, Recipient dropped out, etc. In this situation, the main thing is to have time to run to the post office until the parcel storage time has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from a lantern. But it's worth it to control.
  • Return. Shelf life expired - obviously, you forgot to receive the package on time and returned it.
  • Sending Sending - the parcel arrived at the wrong post office and was redirected. That is, the parcel goes further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen on any service for purchasing air tickets (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of a parcel in China Post. These are just China Post internal statuses that they didn't translate into English. Therefore, where there should be a translation, it is not there, but NULL instead. If you still can’t bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses simply do not exist.

NULL, PEK means that the parcel was at the Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the package has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the package is not tracked

Very often, restless buyers begin to worry when the status of a package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you recognize your situation, then we analyzed this situation in detail in the article. In short, there are two options:

  • If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then your fears are not without foundation.
  • If your track has never been tracked on the mail site. You recorded the status of the package in your Aliexpress account or some specialized track check site, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export if the parcel is transferred to your state post office. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about at all. This situation is the norm.

But be that as it may. Whether your package is tracked with Aliexpress or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders for Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. There is nothing complicated in this and you can figure it out. But if time is precious and there is no time to understand, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. No need to worry if the package does not change its status for three days, a week, two. This is a common occurrence. And on holidays, which are quite a few in China, everything stops in general. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of protection. Than 20 times a day to monitor the movement of the parcel.

And use services and programs to control the movement of parcels. There aren't many different ones now.

P.S. from February 2018:

In the comments, you often ask what this or that status of the package means. Most often, the ambiguity of the meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and it is possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like “What does the status of XXX mean?” Forgive me, but I'm tired of copy-pasting "Write a track, we'll see" into the void.

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